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MFmarypoppins's avatar
2 months ago

PLEASE HELP!!!

I’ve bought almost every expansion pack in the game but I stopped playing and recently started up again and they’re all gone, so I tried managing them by uninstalling and reinstalling and now it’s asking me to repay for a $40 expansion pack i’ve already bought. somebody please help me!!

(i’m on an xbox one)

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Heya MFmarypoppins sorry for the delay on this! 

    If you're still having issues getting your content installed, it sounds like you may be logging into a different Xbox account than the one these packs were originally purchased on.

    You can check over your Xbox transaction history to verify if you're logging in correctly or not. 

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