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PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
5 years ago
Solved

[PS4] Crashing During Travel, Save the Game, Exiting CAS/Build Mode Patch 1.37

A now patched bug was introduced with Seasons in November 2020, please make sure you aren't affected by this older issue first [Fixed][PS4] Sims 4 Freezing/Random Crashing Endless Loading. For All ...
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xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

kimbarton86's avatar
kimbarton86
3 years ago

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68
What expansions, game packs, and stuff packs do you have installed? The only game pack I don’t have is Star Wars
Steps: How can we find the bug ourselves? City living Vampires Strangerville Seasons Vintage glamour Parenthood Laundry day stuff One of the above game pack is causing my game to crash every time after the load screen.
What happens when the bug occurs? The game crashes
What do you expect to see? A fully functioning game
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

‌

my game keeps crashing 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all,

This issue was resolved in Patch 1.70.

Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

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