Forum Discussion
EA_Solaire
Community Manager
12 hours agoHeya cell323
Are you logged into the same PSN account that you had originally purchased these packs on for the PS4?
You can verify that by looking over the transaction history for your account here. If your packs are missing from your transaction history, that would mean they were originally bought on a different PSN account.
- cell32311 hours agoSeasoned Newcomer
Hello, yes they are purchased from the same psn account.
- cell32310 hours agoSeasoned Newcomer
I was actually able to figure it out! My wife purchased some on her psn account and I purchased some packs for her on my psn account. Since we are on the same ps5 console I was able to reinstall them and now she can play them on her game!
Thank you for your help!