Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Pretty sure it the most recent
What expansions, game packs, and stuff packs do you have installed? City Living, Island Living, Get To Work, Get Famous, Seasons, Vampires, Dine Out, Cool Kitchen Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? Launch the game on Xbox One
What happens when the bug occurs? Things are taking sooooo long to load
What do you expect to see? Things are taking very long to load
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It wasn't me who made the patch, it all happened after a recent update
Ever since the 07/04/20 update for console, everything has been taking super long to load it' incredible. It all started when I opened the game and when the game got stuck on the first loading screen I re-opened the game and closed it many times nothing changed. I even hard reset my console and still, nothing worked. At first, I thought it would be just that loading screen but it ended up being all the loading screens and even objects in-game had 0 detail for the longest time.
Community Manager
