Forum Discussion

Sthenastia's avatar
Sthenastia
New Spectator
13 days ago

[PS5] Data Lost - Error

 A few days ago, my game crashed, and when I tried to reopen it, I received a notification saying "Data lost" or something similar. Fortunately, I didn’t lose my save files or progress, but all my settings and packs were reset. To this day, I still get notifications about recently purchased packs that I cannot turn off, as well as notifications about life events I have already completed. My game seems really confused. How can I get rid of these? BB and CAS are easy to fix since it's enough to enter the catalog once, but the notifications keep popping up all the time.

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi there Sthenastia,

    This issue is currently being tracked in the open bug report on Answers HQ here. Could you please add your information into that current thread to help us track this further? Thank you! 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.163 PostsLatest Activity: 4 days ago