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Sthenastia's avatar
Sthenastia
Seasoned Ace
2 months ago

[PS5] Data Lost - Error

 A few days ago, my game crashed, and when I tried to reopen it, I received a notification saying "Data lost" or something similar. Fortunately, I didn’t lose my save files or progress, but all my settings and packs were reset. To this day, I still get notifications about recently purchased packs that I cannot turn off, as well as notifications about life events I have already completed. My game seems really confused. How can I get rid of these? BB and CAS are easy to fix since it's enough to enter the catalog once, but the notifications keep popping up all the time.

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  • Yesterday, I had a similar error, and my game settings were reset. The packs I own were presented as new ones too.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there Sthenastia,

    This issue is currently being tracked in the open bug report on Answers HQ here. Could you please add your information into that current thread to help us track this further? Thank you! 

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