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Koyasimpp's avatar
Koyasimpp
4 years ago

Re: [FAQ] Sims 4 Console Download and DLC Issues

So I just got a sim pack and I downloaded it and everything but it’s not showing up? It says I have the pack and it’s downloaded but there isn’t new clothes, hair styles, or new objects. I’ve tried looking for answers but I play on a ps5 and everyone who’s had the same problem plays on PC so I’m not sure what to do :,>

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Koyasimpp,

    I've moved your post over to the console boards instead.

    Which pack are you having issues with exactly? Let's make sure it's properly installed to your PS5 with these steps:

    1. Quit the game if you have it running.
    2. Go to your Library
    3. Choose Purchased
    4. Select The Sims 4
    5. Scroll down to Playstation Store and open My Add ons
    6. Find your DLC in the list and start the download
    7. When the download finishes, let your new content install and restart The Sims
     

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