Forum Discussion

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Game data incomplete

Hiya @Ninjasunflower12 

Let's be sure your content is all fully installed to your console with the following steps.

If you play on Xbox, try this:

  • Highlight The Sims on the dashboard
  • Press the Menu button on the controller
  • Select "Manage Games and Add-ons" 
  • You should see an option here to "Install" your DLC

If you're on PlayStation, please use these steps:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims
No RepliesBe the first to reply

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,701 PostsLatest Activity: 3 hours ago