Re: I cannot download sims from my gallery
I play on PlayStation 4
Forum Discussion
3 Replies
EA_SolaireCommunity Manager
Are you trying to download this household in CAS, or from the Manage Worlds view?
Let's run through these steps:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
Thank you so much for your response! This helped me I was able to download from my gallery!
- EA_Solaire
Glad to hear it, thanks for keeping me updated 🙂
If you run into any other issues, be sure to let us know!
