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simsgirl4life28's avatar
simsgirl4life28
New Rookie
3 years ago
Solved

Re: Sims 4 expansions pop ups keep showing up

Hi I know this post is old but I am having the exact same problem. I am on the PS4 and I don't have internet to use with the game. Is there a way to fix this without internet? It also keeps showing all of the items from the pack as new as well. It's been doing this since I downloaded the game and all of my packs again last month.

9 Replies

  • simsgirl4life28's avatar
    simsgirl4life28
    New Rookie
    3 years ago

    Hi @EA_Solaire 

    I logged into my EA account which stopped those from popping up. It however is still showing all of my items as new every time I load the game. Is there any way to stop that? Also thank you for answering

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @simsgirl4life28 

    Great, glad to hear we got those pop-ups cleared for you 🙂

    For the items in Build/Buy mode, they'll stay highlighted and showing as new until you've selected each specific new item- are these items all still showing as new items even after you've selected them all in Build mode? 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @simsgirl4life28 

    Are you only seeing this with City Living items, or is this showing for other items or categories in Build/Buy mode as well? 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @simsgirl4life28 

    Sorry I mean is it only City Living items this is happening with, or is it items from other packs or the base game that are showing as new as well? 

  • simsgirl4life28's avatar
    simsgirl4life28
    New Rookie
    3 years ago

    @EA_Solaire 

    It's every item from every pack. Only things that don't are from base game. It resets every time I load the game even if I checked them the day before.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @simsgirl4life28 

    Gotchya, thanks for that info- please go ahead and submit a bug report for that issue here so we can track the issue further. 

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