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EA_Solaire's avatar
EA_Solaire
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3 years ago

Re: Sims4 DLC not showing purchased on ps4

Hi @potatoh_boi,

Were you previously game-sharing, or were these packs bought directly from your account?

Please try the following and let me know how this works for you:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims

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  • Beeshuman's avatar
    Beeshuman
    2 years ago
    @EA_Solaire Iv had the same problem and no I was no game sharing. I play on console. Iv played the add on for the past 5 months and since I uninstalled and went to reinstall due to issues to was having with the gallery it shows in the store it’s never been purchased.

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