Re: Why does the game keep freezing on PS4
Its almost 2020 and I'm STILL having freezing problems on PS4. I literally stopped playing the game for 5 MONTHS because I couldn't stand how bad it is. I genuinely hope EA fixes this game at SOME POI...
Forum Discussion
@AshleaNM-_- Can you please explain the issue you are having? When are the freezes happening? What kind of freezes are you seeing? Is the game freezing? Are the sims freezing? A little clarity will go a long way into helping you find resolution.
@PoptartJuniper The Sims freeze for long periods of time, the game time acts like it's in speed 1 when it's in speed 2/3, the game starts glitching all over the place, and then sometimes they all combine and freeze the entire game to the point of having to close the application, therefore losing everything I've done. It's been like that since I got it and genuinely looks and feels like I'm playing it on my laptop that doesn't have a supported graphics card. Seeing as there are no graphics settings, if the problem is that it's not supported on Slim (though they said all ps4s are the same and there's no reason to have settings for that) then I have completely wasted my money (over $100 I could've used for other things) Sure, I could handle a little lag here and there, but it's unplayable if I'm trying to actually PLAY the game. I have so many other games that run perfectly and require more power than The Sims 4, yet here we are.
@AshleaNM-_- Does this lag and freezing happen for all households or only one? Does the freezing and ai delay issues persist in a brand new save?
- @PoptartJuniper I recently started playing again. The first household i tried out was 4 sims (1 of which was a dog if that changes anything at all) in a medium sized house with a lot of decor. It was SO bad with that household so I gave up and made a single sim in a super basic house with only the bare necessities. The same thing happened with all the stuttering and lag. So I restarted the game and made a new save with a couple in a starter house, again with only the basics and it worked fine for maybe 10 minutes before that started failing as well. It does get much worse with "bigger" families/houses but even without, it's roughhhhh. I understand when it's like that on my PC(that can't even run Google chrome without freezing) but on my console it just bugs me to no end.
@AshleaNM-_- Can you please check to see that your console and game is completely up to date. Please check manually, the auto update on PS4 is not always reliable.
Make sure your game is up to date.
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
Make sure your Console system software is up to date. PS4 has had two updates in December
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation 4.
Community Highlights
- EA_Cade3 years ago
Community Manager
