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Flintwheel85's avatar
5 years ago

Re: Xbox connected to Xbox live but Sims 4 won't connect to the net

I have exactly the same problem, my Xbox and all other games are connected and have no issues just the sims4 I went through Xbox help yesterday and did a full reset of console and it fixed it but when I logged back on today the problems returned. Really don’t want to basically factory reset each time just to temporarily fix the problem 

3 Replies

  • @Flintwheel85 I've moved your post to it's own thread, the post you replied to was old.

    A help thread for gallery is here Console Gallery

    If you have a child account, you cannot access the online gallery in Sims 4. This is all covered in the above thread, as well as in depth troubleshooting.

    A general troubleshooting thread is here that covers Parental restrictions on console and child accounts as well. [Read First] Sims 4 Console Troubleshooting Guide

  • If you have a child account, you cannot access the online gallery in Sims 4. This is all covered in the above thread, as well as in depth troubleshooting.

    A general troubleshooting thread is here that covers Parental restrictions on console and child accounts as well.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey all,

    This thread has gotten a bit older now, so I've locked it to prevent any further necro-posting.

    If you have any other questions on this topic, please feel free to create a new thread so we can look into this with you. 

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