Re: Xbox One Sims DLC Question

@Alienpoboys This is possibly an issue with having two separate discs. The game requires the discs to launch if you don't own them digitally, so even though you've installed them on your system, there's still a DRM check (the discs) that require them to be in the system at game launch. You obviously can't have both discs in at the same time, and because you own them as a disc, your account doesn't technically "own" the dlc.

XB1 is still having issues with My First Pet stuff because of the disc requirements and the account not being seen as "owning" Cats and dogs because of the need for the disc.

You can try the following troubleshooting here:

Powering Down your console completely (not rest mode). XB1 / PS4

Make sure your Device is set as the Primary/Home Device. Or Deactivate/Reactivate your Device as Primary/Home XB1 / PS4

Make sure you have enough hard drive space to download the DLC. XB1 / PS4

For PS4 if the above didn't help you can try Restoring the License on your PS4

XB1 Specific Troubleshooting
PS4 Specific Troubleshooting

This seems like DRM issue with having multiple discs.