Forum Discussion

Dandyaspie's avatar
Dandyaspie
Seasoned Newcomer
2 months ago

Save files keep disappearing

Every day for the past 2 months and every day this month so far when I turn sims 4 on then all my save files are gone  I have done everything I have been recommended to do and still nothing please h...
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi Dandyaspie​ 

Are you seeing a specific error code or error message when this happens? 

  • Dandyaspie's avatar
    Dandyaspie
    Seasoned Newcomer
    2 months ago

    Sometimes and when I do it’s error: 0

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Dandyaspie​ 

      Thanks for the details- for that error, please see the pinned post here for more info and troubleshooting steps on this. 

      • Dandyaspie's avatar
        Dandyaspie
        Seasoned Newcomer
        2 months ago

        Thanks but I have already done all this 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,697 PostsLatest Activity: 9 days ago