Sim interacting with busy sim gets both stuck

Unfortunately, I have had this issue on my PlayStation4 since the last update. One sim will autonomously try to interact with another sim who is busy, for example cooking, or molding that lump of clay they so adore, or anything that keeps them occupied really. However, rather than the interaction cancelling itself or the sim just respectfully awaiting its turn, my sims get stuck in place with some kind of decision-making paralysis. 

Sometimes it's the sim that was already busy that gets suck, but it's often both of them. Actions keep queing up, as my sims desperately beg for food, sleep, and bathroom breaks. Yet, nothing happens, and they can only await their slow demise or, alternatively, my divine intervention. I have to reset it by having one of my other, non-stuck sims travel off lot or I have to completely reload my game before my poor sims starve :( 

Alas, these solutions are immersion-breaking too because loading screens take a long time, so I would much appreciate it if this issue was solved. I can't find it on this forum. This is my first time posting here. Is there anything being done about this issue?

Some more info:

No mods, no CC, no cheats. 

I have the following packs installed: Get to Work, Growing Together, Get Together, Get Famous, City Living, Cottage Living, Snowy Escape, Discover University, Realm of Magic gamepack, Paranormal stuff, Romantic Garden stuff, and Castle Estates kit. 

I don't know the current version of the game, but I've had the issue since I installed the latest update from April 29th, 2025.