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berryboi699's avatar
berryboi699
4 years ago
Solved

Sims 4 Cats and Dogs Expansion Pack gone?

I have previously purchased and used the Cats And Dogs Expansion Pack for the Sims 4 on my PS4, but I deleted Sims not too long ago to free up storage. I have recently re downloaded the game and it h...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago

    Hey there @berryboi699,

    To access your purchased DLC again and get it installed, you just need to follow these steps:

    1. Go to your Game Library
    2. Choose Purchased
    3. Select The Sims
    4. Scroll down to PlayStation Store and open My Add Ons

    You'll be able to install Cats & Dogs from the menu here. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

Hey there @berryboi699,

To access your purchased DLC again and get it installed, you just need to follow these steps:

  1. Go to your Game Library
  2. Choose Purchased
  3. Select The Sims
  4. Scroll down to PlayStation Store and open My Add Ons

You'll be able to install Cats & Dogs from the menu here. 

  • IHappenToBeDead's avatar
    IHappenToBeDead
    3 years ago

    I'm playing the PS4 version on my PS5 and this solution did not work for me

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @IHappenToBeDead7 

      Do you own the disk or digital version of Cats & Dogs? 

      If you own the digital version, was this purchased on your own PlayStation account originally, or were you game-sharing with someone else? 

      • IHappenToBeDead's avatar
        IHappenToBeDead
        3 years ago

        I own the digital version and I originally purchased it on my own account

  • Sirus625's avatar
    Sirus625
    2 years ago

    Hey so I'm looking in my Add-ons and I see my purchases for My First Pet Stuff and 3 other packs but I do not see Cats and Dogs, please help.

    • Sirus625's avatar
      Sirus625
      2 years ago

      Nevermind it was on my other account that I gave to my fiancée. 

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