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I tried these steps. Both the game and the ps4 are fully up to date. I even uninstalled and reinstalled the game. I also added on more packs since they were on sale, so I have all the packs except for Moshinco (sp?) and luxury stuff. So once I deleted and reinstalled the game, things seem to have worked better. But when I loaded it yesterday it kept freezing. It took me 15 mins to get into my game and have the playstation unfreeze long enough for me to turn it off. When I turned it on today, I received an error report then I received an error message saying my extended needs to be repaired. I cannot stress enough that this doesn't happen with any of my other games. All of this started after the most recent update that added Stories in CAS.
Sul Sul, @MadameJanq!!!
Do you still see this issue happening in your game?
If yes, did you Set the PlayStation 4 as your primary console?
Also, if you still see this happening, would you mind sharing your save file with us so we can take a closer look at it? This would help us a lot to understand what's actually happening in your game when those freezes happen.
By clicking >here<, a new tab will be opened with further instructions on how to share files with our team.
Thanks so much and Happy Simming! 🥳
About The Sims 4 Technical Issues - Consoles
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