Forum Discussion

3 years ago

sims 4 expansion packs gone after reinstalling on ps4

i recently deleted the sims on my playstation because the game wouldn’t start. after reinstalling it all of my expansions were gone (snowy escape, island adventure, and cottage living to name a few) ...

playstation

xbox

carlymushu

3 years ago

here you go

EA_Solaire

Community Manager

3 years ago

@carlymushu

This is the correct spot, if you keep scrolling through this list, you should see the option to install the packs you do own.

carlymushu
3 years ago
if i scroll any further down it’s just icons and themes. the picture attached is the bottom of the screen
- EA_Solaire
  Community Manager
  3 years ago
  @carlymushu
  
  Were you game-sharing or were these expansions purchased on this account?
  - carlymushu
    3 years ago
    it was from this account