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tuggernutz85's avatar
tuggernutz85
Not applicable
7 years ago

Sims 4 on my Xbox it tells me that I need to renew Xbox Live Gold

When i try and open Sims 4 i get an error stating "Looks like you need to renew Xbox live Gold" i have tried resetting the console completely and it still will not work. I was just playing this less ...
playstation
xbox
SimGuruIcarus's avatar
SimGuruIcarus
Icon for EA Staff rankEA Staff
7 years ago

Hi @tuggernutz85 

Did you buy the game in the Xbox Store or was it granted by EA Access?

If you bought the game, are you using the same account that you used to buy it when trying to download it?

If you got it via EA Access, do you still have an active subscription to EA Access?

Thanks!

twistedicelus's avatar
twistedicelus
Not applicable
7 years ago

I'm having a similar issue. I just recently got EA Access and Sims 4 is not showing up in vault.

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