Sims 4 on Ps4 save menu loading and game interaction issues
I just recently got the Sims 4 on Ps4. I've put maybe 20 hours of gameplay in with no issues, and suddenly, as of yesterday, my game is unplayable. The first issues came when I could move around to interact with the menus on the bottom of the screen, but when I tried to click on things in the game, they would not show as being interacted with. For example, I would send my sim to the fridge and the options for things would come up, but when clicked on, the sim would just stand there and nothing would be shown in the task bar.
Then, when I tried to pull up the save menu, the spinning green circle would load and load but nothing would come up, making it impossible to save. I've tried resetting my console multiple times, doing a hard reset, and clearing the cache. I've called customer support and EA is basically saying it's my console but I know it's not because the rest of my games work perfectly fine. Very frustrating because I went ahead and bought the expansion packs today thinking my issues were a one time thing for the game. Now I've sunk money into this game for nothing.
Any help beyond "try resetting?"
- Oh I hope not! As far as the buggy gameplay goes, if it persists to the point that nothing you do seems to alleviate it, then you might want to wait until the next patch is released. That would really suck, but another patch SHOULD be released this month, hopefully, to fix things. Now as far as your saves, there's a couple things you could try:
- Alternate your save between several slots if you can. That way if something happens to one save, you can resume in another if need be. You may lose some progress, but your hard work won't be gone altogether.
- Save your families & lots to the library. Library saves are accessible by any save file, & your creations can be transferred to a new game that way. They'll be exactly as they were at the time that you saved them.
- Invest in a USB drive to back up your saves that way as a last resort, if you'd like to.
