Solved
sims 4 says no connection when trying to open packs
Hello, im a PS4 player and im trying to open an expansion pack but my sims 4 is saying that i have no internet connection and i need it to access online content. i have connection and i checked the ...
Hi @1407759
Let's run through the following steps to clear this error up:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
