A new patch has just been released both for Xbox and PlayStation 4 to address this saving issue. Please, download the patch and let us know if you have any problems.
The same thing is happening to me. I try to save it but it doesn't save yet it gives no error msg it goes back to the menu screen but can't select anything. Frustrating cause I just got a promotion now I can't save it..
I was told by a ea rep on the phone to go to the The library it should autosave
Anonymous
8 years ago
I’ve done everything to try and fix this, I’ve uninstalled the game and downloaded it again I’ve deleted games for storage and I’ve created a new sim and the same thing keeps on happening I’ve had to restart 5 times and I’ve spent a lot of time and I’d like this to be fixed as I know it’s not just me
Anonymous
8 years ago
It’s not you, it’s the game. Make a save file, DONT LET YOUR SIM TRAVEL AT ALL FROM YOUR HOME LOT, and you should be good. There’s a workaround that was posted a few pages back (pic below) that if you want to continue traveling and everyone says it works but I personally just kept my Sims in the house and it’s been saving so far. Yeah it restrictive but until they fix the save issue, I’m not taking any risks. I lost many hours of gameplay, I refuse to let it happen again.
Anonymous
8 years ago
Okay, so a couple, massive, save-related bugs, i will try to provide as much info as possible
I Played for 13 hours yesterday, saving every 30 minutes. started my game today, to find it only saved the first 3-4 hours.
I have uninstalled all dlc and base game, and reinstalled all.
1. I recieve no error messages when saving. Saving icon appears, very very short lag in save process, but appears to save
2. This is where I think the issue lies. List of save files are almost all the exact same (time in game when saved, character in household, etc) even though i created multiple save slots, at different points in the game. It appears that the autosave slot is copying its information to the other save slots.
3. However, when loading each save slot, the progress that is loaded does not match the information listed on the save slot, and they are all different saves. They all appear to be autosaves though, because the points loaded are not the points I have saved manually
4. The autosave slot is not loading my most recent played save, even though the information is supposedly accurate.
I have played two files with and without cheats, and no difference.
It seems the saves are not restricting their info and data to their own save slots, and the information is just spreading between all saves, making it harder to distunguish which saves they are.
I have waited several years for this game to come to console, and expected a rough start. Im not mad about it, mostly annoyed. If there is more that I can do/try, please ask! I want this to be a success.
Anonymous
8 years ago
I'm having the exact same problem. The only difference is, I am mad about it. I spent hours and hours getting my character to where I want it only to find out I have to start over. I am not going to waste another minute on this game until it is fixed. I've always liked this game, but if you cannot save, there's no point in playing this game at all.
Anonymous
8 years ago
I have the same problem
Anonymous
8 years ago
This same thing is happening to me I as well lost 2 promotions and also several kids I have done all suggestions to fix it on this forum and I've had no luck this is definitely some sort of in-game issue
About The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,707 PostsLatest Activity: 43 minutes ago
