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Jj_isnotco5ol's avatar
Jj_isnotco5ol
Newcomer
2 months ago
Solved

Sims

So I have sim packs they have been working I  got the cat and dog pack today and after installing it none of my packs work anymore I’ve tried restarting my game I’ve tried deleting the game and re do...
downloads
expansion packs
game packs
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    Hi Jj_isnotco5ol​ 

    Depending on which platform you play on, try the following:

    Xbox: 

    • Highlight The Sims on the dashboard
    • Press the Menu button on the controller
    • Select "Manage Games and Add-ons" 
    • You should see an option here to "Install" your DLC


    PlayStation:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi Jj_isnotco5ol​ 

Depending on which platform you play on, try the following:

Xbox: 

  • Highlight The Sims on the dashboard
  • Press the Menu button on the controller
  • Select "Manage Games and Add-ons" 
  • You should see an option here to "Install" your DLC


PlayStation:

  • Restore the licenses on your console 
  • Go to your Game Library 
  • Scroll to Your Collection
  • Select The Sims 4
  • Scroll down to Add-Ons and locate your DLC here
  • Select the DLC in this list and select Install
  • When the download finishes, let your new content install and restart The Sims

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