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Dirtysouph's avatar
Dirtysouph
6 years ago

Sims4 won’t install or show up to install

I just bought sims4 for my Xbox 1. I can’t get it to load more install. I can’t even see it pop up on my screen. Any HELP!!!
playstation
xbox
PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
6 years ago

@Dirtysouph  There's some troubleshooting steps here for you to check out. https://beta.support.xbox.com/help/games-apps/troubleshooting/troubleshoot-game-or-app-installation-problems-on-xbox-one

For installing games you can follow these steps. 

  1. On any Xbox One console, sign in using your Microsoft account, and then connect to Xbox Live.
  2. Go to My games & apps > Games.
  3. Browse your collection to find the game you want to play. (Uninstalled games will show under the Ready to Install tab and you'll be prompted to install the game before playing.)
  4. When the game is installed, select the game from your collection, and then select Play.

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