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WarrenKWoodhouse's avatar
WarrenKWoodhouse
New Scout
6 years ago
Solved

The Sims 4 - Cannot Connect To Gallery

I’ve just experienced an issue with The Sims 4 gallery on the PS4 Pro. My Internet Connection is fantastic as always, I do have the “Online Features Access” turned on from the Options menu and I can’...
playstation
xbox
  • WarrenKWoodhouse's avatar
    WarrenKWoodhouse
    6 years ago

    I found out why it’s happening on the console edition. If you save the game and then enter Rest Mode on the PS4, next time it starts up it jumps back to where you was in the game at the time you entered Rest Mode. This obviously has caused a technical issue where it logged me out of the gallery for some bizarre unknown reason. Closing the game application and starting the game so that the start menu appears seems to solve this issue. Needs a deeper look as to why this happens from Rest Mode.

    Option Settings are fine as always.

VIKING5GRL's avatar
VIKING5GRL
6 years ago

Hi, when you go into game options/ other, do you see an option to link your EA account? If so click on it and then restart. I’ve been having to do this for a few weeks now to get gallery to come back. This is an issue for quite a few people but so far no word on when or if it will be fixed 

  • WarrenKWoodhouse's avatar
    WarrenKWoodhouse
    New Scout
    6 years ago

    I found out why it’s happening on the console edition. If you save the game and then enter Rest Mode on the PS4, next time it starts up it jumps back to where you was in the game at the time you entered Rest Mode. This obviously has caused a technical issue where it logged me out of the gallery for some bizarre unknown reason. Closing the game application and starting the game so that the start menu appears seems to solve this issue. Needs a deeper look as to why this happens from Rest Mode.

    Option Settings are fine as always.

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