TS4 - No option to go to Gallery
Hi I have having trouble with the community gallery on ps4 I have access to my library fine but it’s not giving me the option go into the gallery there is no note telling me that I’m not connected to...
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I have a ps4 console and the Gallery for Sims 4 has simply vanished for me, it just doesn't exist anymore, it was there on Sunday but wouldn't actually connect and I tried shutting everything off and turning everything back on several times, tried buying some new packs still wouldn't connect. Had to work so shut everything back off, got home from work tried a few times with the same results and then I got it back and thought it was fixed... Until I started saving a few of my favorites to my own library that I couldn't get before because I hadn't had the pack/s it used but did now managed to save 4 then it froze completely hade to close the game and when I opened it back up the Gallery option was just gone and all I have is my library, keep randomly turning everything off and back on hoping it'll come back but so far it's just gone.
Check to make sure your EA/Origin account is still linked. On main menu go into game options/ other, if the option to link your account is there click it and when it asks if you want to restart your game now click yes. Gallery should be there after. Hope this helps.. I’ve had to do this every time I restart my game today. It keeps unlinking the EA account for some reason. I was told yesterday that EA has been having issues for a few days.
The gallery feature has completely vanished. Really loved this feature and hopefully it will be back soon.
@Dillardlat You probably need to relink your EA account to your Sims game. There's instructions here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-Gallery/m-p/8773008#M6536
Its not a log in issue its a gallery isn't there to log into issue, closing the app and reloading the game fixes it.
When loading the game there seem to be a 50/50 chance of the gallery being there.
Its been like this since patch 1:23
Same for me it’s been acting up since the last update. It was working last Sunday and completely vanished.
(DISCLAIMER: I’m a console player!) Lets get started with my Ted talk. I came home after a long day at school to have a nice relaxing sims session. I come to find that I “can’t connect” to the gallery. I’ve had this issue before but it was solved with purchasing Xbox live. I’ve checked the payments i’ve made recently and there it was, another month of Xbox live until March 20. I played Sims for a few hours yesterday and the gallery was working great, I could download stuff, upload, and search for items. I’m kind of upset because I spend the majority of my money on this game and it doesn’t always live up to its high standards. FIX THIS SIMS TEAM!
the same thing has been happening to me too, when i try to connect it said try again and never connected. now it doesnt even pop up to acess the gallery anymore on my ps4 ☹️
@crazykat420 as @VIKING5GRL has stated you probably need to relink your EA account. There's instructions here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-Gallery/m-p/8773008#M6536
Reload the game, seems to be working for me.
I go in and only the library loads, I close the app & reload and it always comes back.
- @crazykat420 I’ve done this as well and nothing worked it’s as if the gallery just disappeared.
I have followed all of the above instructions and the gallery option on my PS4 has been GONE for DAYS. I NEED HELP!
Me too
I am having troubles with my PS4 gallery not showing up at all. I have linked my EA Account, have all the right options selected, reset the game, and updated to the most current game version. My gallery is still not showing.
Do you have an underage account?
Are you logged in to more than one console, or is your account being used on the PC?
Have you reset your modem and router?
Can you try logging in to the gallery website https://www.ea.com/games/the-sims/the-sims-4/pc/gallery and seeing if you can log in and favorite or set lots or households to download? They will appear in your library on your console next time you log on if you have console access.
You can also go to https://www.ea.com/ to sign in and make sure all your stuff is linked using the website instead of doing it on your console.
There's also https://help.ea.com/en/ that has a lot of links and troubleshooting stuff for your account if necessary.
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