TS4 - No option to go to Gallery
Hi I have having trouble with the community gallery on ps4 I have access to my library fine but it’s not giving me the option go into the gallery there is no note telling me that I’m not connected to...
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I have a ps4 console and the Gallery for Sims 4 has simply vanished for me, it just doesn't exist anymore, it was there on Sunday but wouldn't actually connect and I tried shutting everything off and turning everything back on several times, tried buying some new packs still wouldn't connect. Had to work so shut everything back off, got home from work tried a few times with the same results and then I got it back and thought it was fixed... Until I started saving a few of my favorites to my own library that I couldn't get before because I hadn't had the pack/s it used but did now managed to save 4 then it froze completely hade to close the game and when I opened it back up the Gallery option was just gone and all I have is my library, keep randomly turning everything off and back on hoping it'll come back but so far it's just gone.
The gallery feature has completely vanished. Really loved this feature and hopefully it will be back soon.
@Dillardlat You probably need to relink your EA account to your Sims game. There's instructions here https://answers.ea.com/t5/Technical-Issues-Consoles/FAQ-Sims-4-Console-Gallery/m-p/8773008#M6536
Its not a log in issue its a gallery isn't there to log into issue, closing the app and reloading the game fixes it.
When loading the game there seem to be a 50/50 chance of the gallery being there.
Its been like this since patch 1:23
This is a real hassle. I hope they fix this soon. I am having the same issue, though it seems more like a 20/80 chance lol
I'm having the same issues, I use the gallery on my ps4 24-7 and all of a sudden it's no longer an option. Even through my origin/ea account is linked. Please help resolve my issue thanks.
Same for me it’s been acting up since the last update. It was working last Sunday and completely vanished.
(DISCLAIMER: I’m a console player!) Lets get started with my Ted talk. I came home after a long day at school to have a nice relaxing sims session. I come to find that I “can’t connect” to the gallery. I’ve had this issue before but it was solved with purchasing Xbox live. I’ve checked the payments i’ve made recently and there it was, another month of Xbox live until March 20. I played Sims for a few hours yesterday and the gallery was working great, I could download stuff, upload, and search for items. I’m kind of upset because I spend the majority of my money on this game and it doesn’t always live up to its high standards. FIX THIS SIMS TEAM!
the same thing has been happening to me too, when i try to connect it said try again and never connected. now it doesnt even pop up to acess the gallery anymore on my ps4 ☹️
The only post I could find that was current was about connection issues with China here https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-CHINA-The-Gallery-cannot-log-in/m-p/8748024/highlight/true#M166541
Are you all that are affected in China as well?
- @PoptartJuniper No I am in the United States.
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