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Xxiiee17's avatar
Xxiiee17
New Novice
1 year ago
Solved

Unable to place new house on household lot

After the April 29th update, I tried to place a new house on my household's lot, but I was unable to; I assumed it was a bug and tried to place the new house on a different lot in the same world, whi...
playstation
  • EA_Solaire's avatar
    EA_Solaire
    1 year ago

    Xxiiee17​ 

    Thanks, try fully bulldozing this lot, and then try placing that house down again. 

    If you still have issues, we'll want to try the following:
    Turn off Your system completely, let it sit for a few minutes and power it back on.

    Check that your game is fully updated:

    • Go to the PlayStation home screen. 
    • Highlight the game you're playing and press the Options button on your controller.
    • Select "Check For Update" and install any updates that are available.
    • Restart the Console completely.

     

    Make sure your console system software is up to date. 

    • Select Settings at the top of the PlayStation home screen.
    • Choose "System Software Update" and allow any system updates to install.
    • Reboot your PlayStation.

     

    Having issues with a system software update? Follow these guides:

     

    Uninstall and Reinstall the game:

    • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
    • Select a game or application.
    • Set check marks beside the data you wish to delete or Select All.
    • Select Delete > then OK to confirm your decision.
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

Hi Xxiiee17​ 

I'm not able to see the video attached to your post, can you give me a bit of detail on what happens when you try to place that lot down? Are you seeing a specific error message? 

Xxiiee17's avatar
Xxiiee17
New Novice
1 year ago

There is no specific error message. When I go to put the house down, the screen loads and then shows the move house icon with a check mark. When I go to click it, nothing happens, but it works on other lots in the same world.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Xxiiee17​ 

    Have you tested this on a new save file as well? 

    • Xxiiee17's avatar
      Xxiiee17
      New Novice
      1 year ago

      It's not exactly a new save, but I was able to place a house from the gallery on a different existing save.

      • EA_Solaire's avatar
        EA_Solaire
        Icon for Community Manager rankCommunity Manager
        1 year ago

        Xxiiee17​ 

        Thanks, try fully bulldozing this lot, and then try placing that house down again. 

        If you still have issues, we'll want to try the following:
        Turn off Your system completely, let it sit for a few minutes and power it back on.

        Check that your game is fully updated:

        • Go to the PlayStation home screen. 
        • Highlight the game you're playing and press the Options button on your controller.
        • Select "Check For Update" and install any updates that are available.
        • Restart the Console completely.

         

        Make sure your console system software is up to date. 

        • Select Settings at the top of the PlayStation home screen.
        • Choose "System Software Update" and allow any system updates to install.
        • Reboot your PlayStation.

         

        Having issues with a system software update? Follow these guides:

         

        Uninstall and Reinstall the game:

        • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
        • Select a game or application.
        • Set check marks beside the data you wish to delete or Select All.
        • Select Delete > then OK to confirm your decision.

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