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Xxiiee17's avatar
Xxiiee17
New Novice
1 year ago
Solved

Unable to place new house on household lot

After the April 29th update, I tried to place a new house on my household's lot, but I was unable to; I assumed it was a bug and tried to place the new house on a different lot in the same world, whi...
playstation
  • EA_Solaire's avatar
    EA_Solaire
    1 year ago

    Xxiiee17​ 

    Thanks, try fully bulldozing this lot, and then try placing that house down again. 

    If you still have issues, we'll want to try the following:
    Turn off Your system completely, let it sit for a few minutes and power it back on.

    Check that your game is fully updated:

    • Go to the PlayStation home screen. 
    • Highlight the game you're playing and press the Options button on your controller.
    • Select "Check For Update" and install any updates that are available.
    • Restart the Console completely.

     

    Make sure your console system software is up to date. 

    • Select Settings at the top of the PlayStation home screen.
    • Choose "System Software Update" and allow any system updates to install.
    • Reboot your PlayStation.

     

    Having issues with a system software update? Follow these guides:

     

    Uninstall and Reinstall the game:

    • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
    • Select a game or application.
    • Set check marks beside the data you wish to delete or Select All.
    • Select Delete > then OK to confirm your decision.
Xxiiee17's avatar
Xxiiee17
New Novice
1 year ago

There is no specific error message. When I go to put the house down, the screen loads and then shows the move house icon with a check mark. When I go to click it, nothing happens, but it works on other lots in the same world.

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
1 year ago

Xxiiee17​ 

Have you tested this on a new save file as well? 

  • Xxiiee17's avatar
    Xxiiee17
    New Novice
    1 year ago

    It's not exactly a new save, but I was able to place a house from the gallery on a different existing save.

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      1 year ago

      Xxiiee17​ 

      Thanks, try fully bulldozing this lot, and then try placing that house down again. 

      If you still have issues, we'll want to try the following:
      Turn off Your system completely, let it sit for a few minutes and power it back on.

      Check that your game is fully updated:

      • Go to the PlayStation home screen. 
      • Highlight the game you're playing and press the Options button on your controller.
      • Select "Check For Update" and install any updates that are available.
      • Restart the Console completely.

       

      Make sure your console system software is up to date. 

      • Select Settings at the top of the PlayStation home screen.
      • Choose "System Software Update" and allow any system updates to install.
      • Reboot your PlayStation.

       

      Having issues with a system software update? Follow these guides:

       

      Uninstall and Reinstall the game:

      • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
      • Select a game or application.
      • Set check marks beside the data you wish to delete or Select All.
      • Select Delete > then OK to confirm your decision.

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