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Ellabogs's avatar
Ellabogs
2 years ago
Solved

Unable to save my game.

Product: The Sims 4 Platform:PlayStation 5 Which language are you playing the game in? Norsk How often does the bug occur? Every time (100%) What is your current game version number? 1.80 What e...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @Ellabogs 

    With 7 save files in use, it sounds like the storage specifically for The Sims 4 is getting a bit full. If you can, please delete some of those older save files. In addition, please try deleting some photos in your Sim's household or personal inventory if you have a lot stored there, as that will help clear up this error as well and allow you to save again. 

    For the lots saved in the Library section of your Gallery- if those are larger lots or have a lot of items on them, please go ahead and remove them from your Library. 

Ellabogs's avatar
Ellabogs
2 years ago

Hi, 

Thank you for your answer. 

There is about 315GB of storage space left on my ps5, and the sims game itself takes up about 65GB. Shouldn't that be enough storage space on my ps5, or could this still be the cause of the problem? I’ve added some screenshots showing the storage in case I’ve overlooked something.

 

I’ve currently only used 7 save file slots in the game, all of them are from the same households, so I only have one populated game that I’ve played with.  I only have about 6-10 created households in the sims worlds. I also have my maximum sim count set to 80. 

 

I do have a few things saved in my gallery, so I’ll try removing some of that, but most of what I’ve saved are quite small files. I also have a few lots with a lot of debug items, could that maybe be part of the problem? 

 

 

 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@Ellabogs 

With 7 save files in use, it sounds like the storage specifically for The Sims 4 is getting a bit full. If you can, please delete some of those older save files. In addition, please try deleting some photos in your Sim's household or personal inventory if you have a lot stored there, as that will help clear up this error as well and allow you to save again. 

For the lots saved in the Library section of your Gallery- if those are larger lots or have a lot of items on them, please go ahead and remove them from your Library. 

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