Forum Discussion
EA_Solaire
Community Manager
8 days agoHey there 6ff8zlgv19ko
Are you seeing an error code or error message when this happens?
- 6ff8zlgv19ko8 days agoRising Newcomer
No error codes or anything. it kinda freezes but time in the game is still going with all the sounds.
- EA_Solaire7 days ago
Community Manager
Thanks, let's give these steps a try:
Turn off Your system completely, let it sit for a few minutes and power it back on.
Check that your game is fully updated:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
Make sure your console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation.
Having issues with a system software update? Follow these guides:
Uninstall and Reinstall the game:
- Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
- Select a game or application.
- Set check marks beside the data you wish to delete or Select All.
- Select Delete > then OK to confirm your decision.
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