Forum Discussion
EA_Solaire
Community Manager
12 days agoHey there 6ff8zlgv19ko
Are you seeing an error code or error message when this happens?
6ff8zlgv19ko
11 days agoRising Newcomer
No error codes or anything. it kinda freezes but time in the game is still going with all the sounds.
- EA_Solaire11 days ago
Community Manager
Thanks, let's give these steps a try:
Turn off Your system completely, let it sit for a few minutes and power it back on.
Check that your game is fully updated:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
Make sure your console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation.
Having issues with a system software update? Follow these guides:
Uninstall and Reinstall the game:
- Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
- Select a game or application.
- Set check marks beside the data you wish to delete or Select All.
- Select Delete > then OK to confirm your decision.
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