Where did my money go?

Question

I purchased a dlc kit from the sims 4 play station store never had the message pop up to restart my game , I waited and waited nothing so I restarted it and still nothing I wanted another kit , but now don’t trust it HELP either REFUND ME or help me get my DLC PLEASE ….

ea_solaire · Answer

Hi there 48kasy987hqv​&nbsp;
Let's try the following steps:

Restore the licenses on your console&nbsp;
Go to your&nbsp;Game Library&nbsp;
Scroll to&nbsp;Your Collection
Select&nbsp;The Sims 4
Scroll down to&nbsp;Add-Ons&nbsp;and locate your DLC here
Select the DLC in this list and select&nbsp;Install
When the download finishes, let your new content install and restart The Sims

Forum Discussion

Where did my money go?

1 Reply

About The Sims 4 Technical Issues - Consoles

Community Highlights

[READ FIRST] Console Troubleshooting Guide and Known Issues (Patch 2.12)

The Sims 4 on Console - Feedback Thread

[FAQ] Sims 4 Console Mods and CC

Recent Discussions

Bugs with the sims 4 ps4 version

Console Update ?

The Sims 4 PS4 Error Message.

Missing expansion packs

Can’t save/upload buildings