Forum Discussion

x0GamerChic0x's avatar
x0GamerChic0x
4 years ago

XBox Error 0x8b050033 when Updating

So apparently when I try to avoid the installation and base game download issue it has when it asks if I want to do a 9GB update, it can’t find the update after. I have uninstalled, reinstalled about...
playstation
xbox
x0GamerChic0x's avatar
x0GamerChic0x
4 years ago

An update:

I ended up calling Xbox support. So far we’ve done everything there is to “fix” the missing update issue with no results. The guy I talked to said it could be Xbox marketplace issues and to do what it says and try later. Well it’s hours later and still nothing. I’ve put in an EA support ticket as well so hopefully we can get some answers!

Rachelharris31's avatar
Rachelharris31
Seasoned Ace
4 years ago

@x0GamerChic0x Try this this worked for me power cycle your xbox

  1. Make sure the Xbox One console is powered on.
  2. Press the Xbox button on the console for 15 seconds until the console is powered off.
  3. Once powered off, disconnect all the cables connected to the console.
  4. After a few minutes, reconnect all the cables.
  5. Press the Xbox button again on the console to power on the console.
  6. Try updating your Xbox One console and check for any improvements.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,704 PostsLatest Activity: 22 days ago