Forum Discussion

6 years ago

Xbox one won't connect to sims 4 gallery

Xbox one won't connect to the gallery [profile or cloud]. It says it needs to connect, I click connect, but then it'll just keep spinning as if it's thinking about connecting without actually connect...

playstation

xbox

EA_Mai

EA Staff

6 years ago

Hi everyone,

Thanks for your reports, they help the team know something might not be working as expected! After investigating what was going on, we had a maintenance on the Gallery yesterday to address some connection issues, and we think these should be resolved now.

Please, let us know if you are still unable to connect today.

Thanks,

-Mai

DARKDIZZZII

Seasoned Newcomer

5 years ago

Gallery never works.... And it's winding me up I spent alot of game on this game and buying all packs just to never be able to go on gallery because you ea who don't care

[Post edited to remove insults - EA_Roger]