[XB/PS] DLC pop-up stuck on screen

A keep having this ongoing issue where I will start the game, get past the title screen and it will ask me to agree to the terms of service, ok not a problem but then it will introduce me to all my packs that I have had and prompt me to start a new game. I reload the sims to my saves returned but when I start playing it will constantly show me tutorial segments. This is an ongoing issue and keeps happening to me. I hope this gets fixed