CAS – Traits missing / not selectable after latest update (no mods)

Platform: PC (EA App)

Game version: latest update

Mods/CC: none (never enabled after update)

Issue:

In Create a Sim, traits do not appear at all.

No question mark icon, no trait categories, and traits cannot be selected.

This happens with new saves, adult Sims, and even randomly generated Sims.

What I tried:

- Repaired the game

- Removed all mods

- Deleted cache

- Tested with a fresh The Sims 4 folder

- Started the game in vanilla mode

Result:

Issue still occurs.

Expected result:

Traits should appear and be selectable in CAS.

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