can you please copy and paste the command you’re entering here again.
Please also open Terminal and copy and paste the following command then hit Enter/Return:
find / -type d -name "*The Sims 4*" 2>/dev/null
After a little while it will return the results of the search. Please copy and paste the results in a post here.
Here's the results of the search:
/Library/Application Support/Origin/LocalContent/The Sims 4
/System/Volumes/Data/Library/Application Support/Origin/LocalContent/The Sims 4
/System/Volumes/Data/Users/chan/Library/Mobile Documents/com~apple~CloudDocs/Desktop/The Sims 4
/System/Volumes/Data/Users/chan/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4
/System/Volumes/Data/Users/chan/Applications/The Sims 4 Packs
/System/Volumes/Data/Users/chan/Applications/The Sims 4.app
/System/Volumes/Data/Users/chan/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/System/Volumes/Data/Users/chan/Electronic Arts/The Sims 4
/System/Volumes/Data/Users/Electronic Arts/The Sims 4
/System/Volumes/Data/Volumes/GAMING HARD/Electronic Arts/The Sims 4
/System/Volumes/Data/Volumes/gaming hard drive/Electronic Arts/The Sims 4
/Users/chan/Library/Mobile Documents/com~apple~CloudDocs/Desktop/The Sims 4
/Users/chan/Library/Mobile Documents/com~apple~CloudDocs/Documents/Electronic Arts/The Sims 4
/Users/chan/Applications/The Sims 4 Packs
/Users/chan/Applications/The Sims 4.app
/Users/chan/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/Users/chan/Electronic Arts/The Sims 4
/Users/Electronic Arts/The Sims 4
/Volumes/GAMING HARD/Electronic Arts/The Sims 4
/Volumes/gaming hard drive/Electronic Arts/The Sims 4
chan@Chantels-MBP ~ %
I originally named my external hard drive " Gaming Hard Drive" and had it formatted as Mac OS Journaled. I kept having issues with step two so i moved my files from the hard drive, back to the mac and reformatted it as MS-DOS (FAT32) after reading some older posts that others posted having the same issue. When i changed the formatting on the hard drive it erased the word Drive and is now called Gaming Hard, so i just left it and retried the steps using Gaming Hard as the hard drive name.
I disabled icloud drive a while ago. I went through the steps in the link you provided and the optimize mac storage box and desktop and documents folder boxes are already unchecked.
