Forum Discussion
You were clear 🙂 Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Please run the Origin reset tool then try again, not the diagnostic tool that I think you were referring to in your original post?
The point of moving your Sims 4 folder to the desktop is to rule out any issues with your user data such as saves/mods etc.
So I've downloaded the origin reset tool, but before running that I've decided to try and repair the game first and it seems like it worked.
Thank you so much for the help and for providing me with those links, I saved them for future reference!
About The Sims 4 Technical Issues - Mac
Community Highlights
Recent Discussions
- 2 days ago