Forum Discussion

regalsims's avatar
6 years ago

Can I play the sims with no lag on my iMac if I upgrade it?

I have an iMac from mid-2017 when I first got it the sims ran so smoothly I couldn't believe my eyes! But over time it got slower, so I searched and searched and found a method to change it, and miraculously it worked! Now, I'm facing a bigger problem because my fix before is no longer working! My game is lagging, even the FPS number is lagging, it will just jump from number to number instead of the smooth number to number flow it used to have! I do have custom content in my game, 7 GB, but the problem is with it in or not, the game lags the same! My FPS is between 12-29 during gameplay, and between 40 - 50 in CAS. The FPS seems to be high enough to have smoother gameplay compared to my old FPS on my dad's old DELL, but it's not!

SO now, I'm frustrated because I really thought a mac would perform better than a windows computer when it comes to the sims, and my parents spent more than 1k on this computer, they are definitely not gonna go out and buy me a traditional gaming computer, as it would probably be much more expensive! My dad mentioned updating the RAM, and the graphics/video card..but I'm worried that will not work, and no matter how hard I search, I can't seem to find anything on if an iMac is even able to be updated high enough for a smooth, gaming PC like gameplay! 

Here are my specs for those who need it! 

macOS Catalina (Version 10.15.2)

2.3GHz Dual-Core Intel Core i5 Processor

8 GB 2133 MHz DDR4 Memory

Startup Disk is Macintosh HD

Graphics/Video Card is an Intel Iris Plus Graphics 640 1536 MB

I don't think you need my Serial Number...

On my Macintosh HD, I have 686.6GB available out of 1T

I have OSXRESERVED & Bootcamp on my mac, but Bootcamp doesn't work on my mac! I've never opened windows on my mac. 

Any help is VERY appreciated! I'm sorry for the long storytime as well! Also, if you know of any ram sticks or graphic cards that could help my mac performance in the sims 4, please do share!  

6 Replies

  • @regalsims

    The graphics card cannot be updated. If your Mac is a 27" iMac you can upgrade the RAM to 64 GB. If you have the 21", which I think you do, then the RAM is not upgradeable.

    Your Mac has an integrated Intel graphics chip which is most likely struggling to play the game with high graphics, especially with a lot of CC.

    - Lower your in-game graphics settings
    - Disable edge smoothing
    - Make sure the CC you use is low poly
    - Do not have anything else running on your Mac when you play
    - Trash the localthumbcache.package file in your Sims 4 folder
    - Disable Origin in-game
  • Bluebell knows more about computer tech than I do, so take her advice first. But I figured I'd throw my two cents in here just because I too have a 2017 iMac and recently looked into possible upgrades. My specs are a bit different than yours, but here they are just for reference. I'm able to run my game currently at highest graphic settings, with around 13 GB in my mods folder and with all DLC installed.

    iMac, Retina 4K, 21.5-inch, 2017

    3.4 GHz Quad-Core Intel Core i5

    8GB 2400 MHz DDR4 Memory

    Radeon Pro 560 Graphics with 4GB VRAM

    I understand the feeling of disappointment from spending a lot of money on a Mac desktop only to run into problems with your gaming. My guess here would be the same as Bluebell's - it probably comes down to your Intel graphics card just having a hard time handling that quantity of CC. Which sucks, because the graphics cards on Macs are not upgradeable. The only option is using an external graphics card to give your computer more VRAM, but I'm not sure if that even works with TS4 - it's just something I stumbled across when I thought my video card was the problem with a graphics issue I've been having (turns out, it's not). So before considering an external graphics card (which from what I've seen is pretty expensive) I'd research it a good deal more and find out if it would even be compatible with or helpful for a game like TS4.

    Also, from what I understand, the memory (RAM) in a 2017 iMac is service-center-upgradeable (not sure if this is only for the Retina one, I'll put instructions for how to check below). When I looked into it for my own computer, because I'd like to be able to run TS4 simultaneously with a few other programs, like I used to before I added so much CC/DLC to my game, I found out that with my specific model, the memory is not user-upgradeable, but it is upgradeable through an Apple Authorized Service Provider. Depending on where you're located, these providers could be either all over the place and very easy to work with, or next-to-impossible to find/afford. I live in a major metropolitan area so I've got Apple Authorized Service Providers everywhere and the labor cost is somewhat reasonable. However the parts cost is still expensive of course... and I personally don't think that upgrading your memory cards would totally fix your problems. For a few reasons.. I don't think any iMac, except maybe the brand new Pros which are around $5000, are going to run TS4 on highest graphic settings with lots of CC+mods with absolutely no lag. The graphics cards in "normal" (non-$5000) Macs just aren't suited for intensive gaming.. at least when compared with PC's that have NVIDIA graphics cards. Additionally, the graphics drivers in Macs are not updated super often, because they come with Apple's software updates, instead of being offered by the card-maker itself. 

    All of this to say, try out the things that Bluebell mentioned to reduce lag. Also, you can also launch Activity Monitor to monitor how much of your memory/graphics capabilities TS4 is using. You'll want to look at GPU for graphics and CPU for memory, I believe.

    You could also try doing a SMC reset to reset the graphics-related functions.. sometimes that helps. But it's not a miracle-fix. https://support.apple.com/en-us/HT201295   Make sure to look for the instructions for your specific model. For my desktop it's just a matter of shutting down, and actually unplugging the power cord, then waiting a bit and plugging it back in. It's different for different models though.

    And to find more info about upgrading memory for your specific model, click the Apple icon at the top left, click About This Mac, click the Memory tab, and click Memory Upgrade Instructions. This will take you to an Apple Support page that will tell you if your specific model of iMac is user-upgradeable (it's not), service-center upgradeable (maybe), or not upgradeable at all. 

    Before sinking any money/time into upgrading your Mac, I would definitely compare the cost/specs of a gaming PC versus those Mac upgrades. Odds are you could find a PC that would run TS4 much better at a price unrivaled by Apple. That said, I personally will stick with Apple forever, because they have so many benefits over PC outside of gaming.

    Lastly, call Apple and ask for help. They actually can be super helpful. If your computer is laggy in any way outside of TS4, fixing those issues with the help of an Apple rep could very well improve your TS4 performance. Doing a reinstall of the Catalina operating system fixed a lot of general Finder lag for me, and that helped lag in TS4 as well. There are lots of options to try before thinking you have to upgrade! And just know I'm right here with you struggling lol 🙂

  • Thank you for this detailed reply! 

    I do not have the Retina Display, as it was my first Mac and my parents didn't wanna spend too much on the first one just in case this happened! I will def try out making my settings lower, atm they on high, and I had to turn post-processing effects off because my graphics were messing up, and I had a black box around all my sims! My game lags the same with or without CC in it, which frustrates me so bad, before just cleaning out my CC folder was a quick fix! I also feel maybe Uni had taken its toll on my Mac..i have legit every pack, and every little extra content piece there is for the sims 4, so I assume my computer can't handle such a large game! I've talked to my dad and my mom about just selling the mac, and getting an Alienware laptop/desktop..but they said that was "ridiculous" so I guess that isn't happening. I don't live in a very mainstream area, the capital of my state is very close...but I don't live there. But I will ask my parents if we can look into getting it upgraded at an apple centre if possible for my model! I will also def try out a-SMC reset! Anything to help my lag tbh! Thank you so much for taking the time to help me out!

  • regalsims's avatar
    regalsims
    6 years ago

    Hello! Thank you for your reply!

    My iMac is one of the smallest, as the 27" was too much for my parents! I assumed I'd run into this problem with eventually! I will def try out your suggestion, but for the CC for some reason, my FPS & Lag have no change whether or not I have CC or not, it's like my dad's dell computer all over again, it lags no matter what! But, thank you! :-)

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @regalsims

    Be prepared for it to cost a lot at an Apple store if they upgrade the RAM. The graphics card is the main component that needs an upgrade but that’s just not possible in your iMac ☹️
  • regalsims's avatar
    regalsims
    6 years ago

    My dad has agreed to meet me halfway on the cost when we figure it out, so hopefully, that'll help! :-(