Can't download extra content on Mac
I'm playing on Mac and can't download extra contents such as Holiday Celebration Pack. I'm clicking 'download' button but nothing happens. I tried to re-download origin and the Sims 4 but result is a...
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Actually that reminds me that I first noticed it because when I opened the game (which was just after reinstalling it+the packs after a while not playing) I arrived at the main menu to an alert from the game that told me I had additional content still downloading. Checked Origin and that wasn't the case so I restarted the game still to be safe and the alert didn't show up that time, but when I went in game I got the alert that items had been removed/substituted just like when you download a lot from the gallery that includes packs you don't own. On the main menu now it says I have the pack just like wuvwalri says (the icon's filled in and when I click it says I own the pack) but no dice in game. Hope that helps.
@pandablanc6 @BIazeI @wuvwalri
I just trashed the Holiday pack (FP01) folder from the Sims 4 Packs folder and tried to re-download and yes, it didn't work for me either. It seems Origin is such a mess at the moment.
I don't even have the FP folder. Any other month of the year, I wouldn't have cared about this pack, but of course it's happening in December.
@wuvwalri @BIazeI @pandablanc6
This is fixed now, please try and download again 🙂
Yes, my game is running with extra packs now. I guess only way to solve this problem is clearing caches, reinstalling Origin and The Sims 4. Thank you all guys! 🙂
It's fixed!
