Can't purchase any packs

I've been facing this issue for months now where I have tried to purchase expansion, game, or kit packs through the app, in game, or through the website and I keep getting 0 products found or error 404 (check attached image). 

When I do manage to reach the page dedicated to a certain pack I get a message saying this product is not available for purchase (check attached image). 

I have contacted support about this and they told me that its weird and there is nothing they could do so I should just wait and try again which is a frustrating response since I have been trying for months. 

I deleted the app and all the files and redownloaded them again several times but the issue persists. It's not like I wasn't able to purchase packs before because I own multiple which I bought on the EA app. 

I'd appreciate any help I can get, I saw that some people had a similar issue back in 2023.