Forum Discussion

Hero+

6 years ago

Solved

[CURRENT ISSUE] Freezing, possible system lockup on Macs with AMD Vega GPUs

Since the September patch, 1.66.139.1220, Mac users with AMD Vega graphics cards have reported game crashing/freezing, eternal beach balling and complete system lockup when playing the Sims 4. This i...

mac

Bluebellflora
6 years ago

This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.

Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂

Bluebellflora

Hero+

6 years ago

@aftksims

That's interesting. Something you are doing in-game could be triggering it, or something else running on your Mac is interfering with the game. It's not consistent.

aftksims

6 years ago

Well it wasn’t completely consistent before either. At one point changing to the Sims 3 camera stopped my crashing for an entire day, then it all of a sudden started doing it again.

Anyways, this is awfully frustrating I wish there was a way to roll back the last update. I literally upgraded the RAM and video card on this computer to play Sims.

aftksims
6 years ago
Anyone have any updates or continued issues? I'm still having crashes - was working fine for a day or so and can barely play now. Mac OS recently had an update, something to do with graphics cards but this didn't seem to help either.
So frustrating ☹️.
twice_twotimes
6 years ago
@aftksims I gave up. Too frustrating. Waiting to see if maybe the october patch will fix it but tbh I really doubt it.
aftksims
6 years ago
Still happening to me with yesterday's update. This is really ridiculous. Sometimes I can play for an hour, other times it freezes up in the first 10 minutes. How has this not been addressed yet? There seems to be quite a few of us with this issue. Grrrr.