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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
Solved

[CURRENT ISSUE] Freezing, possible system lockup on Macs with AMD Vega GPUs

Since the September patch, 1.66.139.1220, Mac users with AMD Vega graphics cards have reported game crashing/freezing, eternal beach balling and complete system lockup when playing the Sims 4. This i...
mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago

    This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.

    Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂

RJBlain's avatar
RJBlain
6 years ago

After about five minutes in game, the game gets classic spinning wheel and crashes the entire system; bonus graphical glitches. 

origin has been reset, computer has been force rebooted numerous times. Game is unplayable post September 3 2020 patch. 

mmzhangg's avatar
mmzhangg
6 years ago

Funny that all of us with this issue have an 27 in. iMac. I'm running Sims 4 on an iMac Pro and have never had this issue before, My game loads in normally but will become unresponsive with the spinning wheel about 5-30 minutes in. It freezes randomly, whether in build/buy or live play, and I'm unable to go to my desktop, forcing me to hard restart my computer. Sometimes following the spinning wheel would be a bright blank red screen. I've tried repairing, reinstalling, taking out all mods, lowering all specs.

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