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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
Solved

[CURRENT ISSUE] Freezing, possible system lockup on Macs with AMD Vega GPUs

Since the September patch, 1.66.139.1220, Mac users with AMD Vega graphics cards have reported game crashing/freezing, eternal beach balling and complete system lockup when playing the Sims 4. This i...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago

    This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.

    Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@seeebeets

Please can you provide saves and last crash reports as SimsQARobo has requested above.
mmzhangg's avatar
mmzhangg
6 years ago

Hi, I'm also on an iMac Pro 2017, and I'm experiencing all these problems as well. The game starts up normally, but I can only play for 5-30 minutes before the game crashes my entire system. I get the unresponsive spinning wheel, and it forces me to restart with the iMac's power button. I have no way to get onto my desktop. Your screen shots of glitched screenshots are similar to the graphical glitches that I get, But the last two times my sims 4 crashed, i got a really bright solid red screen that scared the heck outta me. I've tried everything ☹️ Unfortunately the game is unplayable for me.. hopefully this bug gets fixed soon.

macOS Catalina 10.15.7

iMac Pro 2017

Procesor 3.2 GHz 8-Core Intel Xeon W

32 GB 2666 MHz DDR4

Radeon Pro Vega 56 8GB

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @mmzhangg

    Please can you provide the files asked for buy SimQARobo in the post above yours.

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