This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.
Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂
I have a 2019 Retina 4K display iMac with Catalina (Version 10.15.6). 32GB memory, 3.2 GHz 6-Core Intel Core i7 processor and Radeon Pro Vega 20 4 GB graphics. Experiencing similar issues. Game loads up perfectly fine as it did before but as soon as the game lags slightly, the whole game freezes, gets the rainbow wheel and often requires me to force quit or even restart the entire computer. When it freezes the world and the house seem to black out and sometimes the whole screen goes red.
Have tried every fix I can think of, all mods were updated before updating the game, removed mods after this started occurring, tried repairing game twice and removing cache file. Game is practically unplayable after this and does not appear in the "My Home" menu in Origin. Did not happen before patch.
Edit - split from 16" MBP thread and edited title, Bluebellflora
I am starting a new thread by request of the EA support agent I spoke with this morning. I realize there are multiple threads discussing this issue already.
Despite the 10/2020 update the game continues to freeze sporadically, often triggered with camera angle changes (this originally began after the 9/2020 update).
My original post is below:
“It seems that the game will have short periods of freezing/unresponsiveness, sometimes bouncing back to working and other times outright freezing and becoming unresponsive. Sometimes the screen becomes scattered with black dots and has even turned red. I am forced to shut down my computer. I don't get any error messages/last exceptions.
There is no rhyme or reason to it either - I could be putting a sim on a treadmill, sending a sim to the restroom or doing something in build mode. Sometimes it doesn't happen for 30 minutes, sometimes it happens in 10 minutes.
I initially thought it was my save game but this happens across different save games and persisted despite removing all mods, repairing the game and finally doing a reinstall.
In my several months of playing on this computer this has never happened. No game settings have been changed either. I have had the same graphic settings for months (ultra).
My Mac specs are as follows:
Mac (Retina 4K, 21.5-inch, 2019)
3 GHz 6-Core Intel Core i5
16 GB 2667 MHz DDR4
Radeon Pro Vega 20 4 GB
Also to note: I typically have Origin in offline mode, and basically have everything turned off (e.g., in game Origin, notifications etc).”
Hope we can get more attention on this as this is extremely frustrating for us Mac users, especially when everything was working fine prior to the 9/2020 update.
The agent is aware of the threads, he specifically told me to create a new one re: October update and continued issues.
Sorry if I’ve caused any issues but that’s what the agent advised me to do.
