Forum Discussion

6 years ago

Solved

Deleted Electronic Arts & Sims 4 folders - Mac

Okay, so just want to preface this by saying that I deleted everything (accidentally of course ) the sims 4 folder, Electronic arts from documents and also iCloud archive. I have also tried a pletho...

mac

dzm06
6 years ago
@xlunasimmer Go to Finder (your Desktop, where all the icons are). Pull down the "Go" menu and select "Go to folder..." (OR just hit Command + Shift + G). In the dialog box that opens enter:

/Users/Myname/Documents/Electronic Arts/The Sims 4

Except change "Myname" to whatever your actual user name is. Does that open a folder window with a bunch of files in it (including a folder called "Saves")?

dzm06

6 years ago

@xlunasimmer I'm sorry you're having trouble finding the folder. I assure you, you have a folder called "Electronic Arts" inside your Documents folder. I urge you to follow the directions I provided above, or to just use the Finder sidebar to open the Documents folder. There is a folder there called "Electronic Arts" and, inside of it, is another folder called "The Sims 4".

If you are unwilling to follow the instructions @Bluebellflora and I have provided then I'm afraid there's not much I can do to help you. As I understand it you are currently not blocked from playing the game, so at least you are not completely locked out. Good luck!