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Anonymous's avatar
Anonymous
10 years ago
Approved

El Capitan Bug: Sims 3 faces smearing, graphics messing up

Hi,  I play the Sims 3 using Origin on my MacBook Pro. I upgraded to El Capitan a few months ago, and ever since, I have not been able to play Sims without major bugs. In Create A Sim, my sims face...
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Bluebellflora's avatar
Bluebellflora
Hero+
10 years ago

@alexiskraft11

If you read this thread specifically for owners of 2013 and onwards Macs, you'll find your Mac listed as one of the ones that is incompatible with Sims 3 due to the Intel Iris graphics not being supported- http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Issues-playing-on-newer-post-2013-Macs/m-p/4935394#U4935394

You were lucky that your game played pre El Capitan but evidently something changed from Yosemite to El Capitan. 

In the linked thread above you will find instructions on how to edit your graphics card files so you should be able to play again.

Anonymous's avatar
Anonymous
9 years ago
Approved

I followed all the instructions and I am still having the same problem. My best bet would probably be to uninstall El Capitan, but I can't do that because I don't have Time Machine. Hopefully I can figure out another way to make my game work @Bluebellflora

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @alexiskraft11

    Do you have an external hard drive you can install Yosemite onto? Here's how you make a drive bootable and install Yosemite onto it (the drive will be wiped so make sure there's nothing on it you want to keep):

    1. Plug in your external drive and open Disk Utility (Applications > Utilities > Disk Utility). Click on the drive in the left side window then click on Partition.
    2. You want it to be one partition, GUID Partition Map so it is bootable. Call the partition whatever you want and make sure the format is OS X Extended (Journaled). DON'T click on your internal Macintosh HD, that is the one you are currently using.
    3. Click Apply
    4. When it's finished close Disk Utility then open the App Store.
    5. Go to your Purchased tab and find OS X Yosemite.
    6. Click Download. When it's finished downloading, the install window should appear. Make sure you select the new drive you have just formatted to install onto and then follow the instructions.
    7. Your Mac should install and automatically boot into the external drive. You can install Sims 3 onto the drive in Yosemite.
    8. VERY IMPORTANT - when you want to choose which drive to boot into, the new one you have created or your Mac's normal internal one, hold down the ALT key when you start up your Mac. Keep it held down until the bootable drives show in the middle of the screen. You can now tab to the one you want to boot up and hit Return.

    Apple have written a help guide here which may also help - https://support.apple.com/en-gb/HT202796

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