Error code EC:10005

The Sims 4 was showing as needing an update on the EA app on MacBook Air. The update wouldn't get past 1% before showing as not connecting to the internet (internet/wi-fi fully connected). I tried to repair the game using the app help and had the same issue. Now the game is showing the error code EC:10005 Failed to log in "The app couldn't connect to EA's servers. Check internet connection and try again". The app now not open and I am unable to uninstall it .  I have not been able to try the steps on https://help.ea.com/in/help/ea/ea-app/uninstall-ea-app/#uninstall-ea-app as I cannot open the EA load page. Is there anything else I can try to get my game to work?