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elzinos's avatar
elzinos
2 years ago
Solved

Error I can't save lots to my library

Hi everyone - hopefully someone can help me! The problem:  I am trying to save a house I've been working on so I can use it in a different save file, but I keep getting an error message that says I...
mac
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago

    @elzinos 

    Please have a little patience and not create multiple posts within hours of each other on the same issue. We are players helping players at AHQ.

    Let's start with a clean Sims 4 folder - Move to the desktop, or rename, the Sims 4 folder in the Documents > Electronic Arts folder. Then launch the game to the main menu and quit. This will force the game to recreate the Sims 4 folder with none of your previous content in it. Next, copy the save that has this build you refer to from your original Sims 4 > saves folder to the newly created Sims 4 > saves folder. Load up the game, load the save. go to the lot and see if you can upload it to the Library.

elzinos's avatar
elzinos
2 years ago

@BluebellfloraHi, thank you so much for your help I can save the lot now 🙂

Do you have any idea what caused the problem and if I can prevent it from happening again? 

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@elzinos

Great 🙂 No idea, probably some corruption somewhere. A clean folder starts fresh and is always the first troubleshooting step you should try, together with a game repair in Origin.

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